We share some of the feedback we’ve gathered over the years from our end-users to show how this versatile solution has transformed their businesses and taken their print materials to the next level.
The DDC-810 Makes Prints Impossible to Ignore
One thing we consistently hear from customers is how spot UV enhances the print experience. Humans are naturally drawn to textures. As Dennis Kittleson, owner of Inkworks in Stoughton, WI, put it: “Humans are so tactile, they always want to touch, they want to feel.” When a customer sees and feels an embellished piece, the difference is instantly noticeable.
For Kumar Agrawal, owner of Minuteman Press in Carmel Mountain, CA, this feedback rings true: “90% of my customers tell me that their customers don’t look at them. They’re looking at the material that we printed, and they are feeling it.” Whether it’s the glossy contrast on a business card or the added texture on a book jacket, spot UV engages customers in a way that flat prints just can’t match.
A Game-Changer for Business Growth
It’s not just about aesthetics. Customers have shared how this technology has opened doors to new opportunities, especially when it comes to upselling. As Barbara Buschmann, president of Tazpack in San Fernando, CA, said: “I don’t want a flat printed piece. 99% of what comes out of our press, goes to the DDC-810. Almost every single job we upsell with Duplo.”
The ability to do so has made a difference in the amount of work the shops bring in. It gives them a competitive edge in the market. Jim Hess, president of Citywide Printing in Des Plaines, IL, said: “In commodity printing, you need a way to differentiate yourself from others. The DDC-810 helps me get in the door. I’m seeing repeat business from designers and other printers and even print brokers.” With high demand for premium print finishes, shops that offer spot UV can command higher prices, resulting in increased revenue.
Trey Laverty, Director of Sales Development at Slate Group in Lubbock, TX, has purchased two units and shared similar thoughts. “We strive to help our customers push the creative limits with their marketing and we are able to offer a cost-effective way to make their pieces stand out. As we no longer have to outsource spot coating, we are able to increase our profit margin while saving our customers money.”
More Than Just an Upsell – The DDC-810 is a Daily Workhorse
Users find that once they bring the spot UV service in-house, it becomes an integral part of their daily operations. For Pete Rengel, owner of Rengel Printing in Saint Cloud, MN, the DDC-810 has been an essential part of their workflow: “We started utilizing our source for some of this, and all of a sudden, it’s like maybe we should bring one internal. Just so we could control it. We now run the DDC-810 every day.”
Having the ability to produce spot UV internally, without relying on outside sources, offers more flexibility and control over turnaround times. Rengel also mentioned how quickly it paid off: “At the beginning when we thought how are we going to pay for it, we focused on getting four business card customers that would use this every single month. Now we’re selling postcards with the embellishment.”
Adding Value with Spot UV
From unique textures that captivate customers to boosting revenue through upselling, Duplo’s embellishment solutions are worth the investment.
Mark Sayani, president of Print Connection in Fountain Valley, CA, summed it up perfectly: “We are able to offer something new and exciting to add to that special project and make it more profitable for us and our customers. It’s the best decision we’ve ever made.”
Joan Escover, president of JP Graphics in Santa Clara, CA, also shared her perspective: “The DDC-810 helps our small business customers stand out from the crowd and compete with larger corporations by creating pieces their clients value. Duplo is really the icing on the cake, and I can actually make it look and feel like icing on a cake. Everyone needs the DDC-810, they just don’t know it!”
Ready to offer your clients something unique and improve your profitability? Get in touch with one of our finishing specialists to learn more about how our spot UV solutions can transform your business.
