The Duplo USA website is operated by Duplo USA Corporation.

Your Privacy

At Duplousa.com, we are committed to respecting your Privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. Please read on for more details about our Privacy practices.

What information does Duplo USA collect? How do we use it?

What information does Duplo USA collect? How do we use it? At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you register for an online service or when you provide information in connection with an online transaction.

When you order, we ask you for your name, e-mail address, shipping and billing addresses, telephone number, and credit card information. When you enter a contest or other promotional event, we may ask for your name, address, telephone number and e-mail address so we can administer the contest and notify winners. If you choose to give us personal information via the Internet that we or our business partners may need - to correspond with you, process a credit card order, or deliver a product for example, it is out intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Duplousa.com, the service providers for it, and all vendors providing products or services through our web site use your personal information: to operate our web site and/or effect your transactions; to create and share reports about your transactions among themselves; and to perform credit fraud screening services for transactions between you and us and/or others. We intend to continue improving the content and function of Duplousa.com. For this reason, we monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you. Duplo USA and Duplo Corporation will use your personal details and information we obtain from other sources to provide you with our goods and services, for administration and customer services purposes, for marketing, to analyse your purchasing preferences and to ensure that the content, services and advertising that we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. We may need to share your information with our service providers and agents for these purposes some of whom may be in countries outside the U.S.A e.g. the Europe. If we do so, we will, if appropriate, put a contract in place to ensure that your information is protected. Because of the nature of the products and services we sell, we may have to disclose personal data in order to comply with a legal or regulatory obligation for example, export controls.

We may also store information about you in cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file name 'your name@Duplousa.com'. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

We may also share your information with our business partners for marketing purposes. We or they may contact you by mail, telephone, fax, e-mail or other electronic messaging service with offers of goods and services or information that may be of interest to you. By providing us with your fax number, telephone numbers or email address you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please visit our information options page.

How does Duplousa.com protect consumer information

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we take steps to protect the customer data we collect from unauthorized access, disclosure, alteration, or destruction.

Passwords

In order to bring you more personalized services, we may ask you to establish one or more passwords to gain access to certain services or sections in either the Duplo USA web site(s) or the web site(s) of other suppliers whose products or services are available to you via a link from our web site(s). As such, Duplo USA may share the password information you provide us with those other authorised suppliers. You are solely responsible for the control and use of each password you create.

Duplousa.com may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our web site, the public, or Duplo USA or our web site suppliers; and (b) conform to legal or regulatory requirements.

Your Consent

Because Duplo USA Corporation operates globally, we make information we gather available to our worldwide business units. For those of you visiting us from the European, Asia Union, please note that the personal data you enter will be transferred outside the European, Asian Union for use by Duplo USA and its affiliates for any of the purposes described above. By using our web site and providing us with your personal data, you consent to this transfer of your personal data.

If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed.

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

For quality control and training purposes, we may monitor or record your communications with us.

This data protection notice may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.